SHIPPING & DELIVERY TIMES

SHIPPING POLICY

  • UPS or USPS shipping charges are calculated and added at the time your order is confirmed (within continental USA, all others will need to contact for a quote).
  • $7.95 flat rate standard shipping applies to all orders EXCEPT orders containing glass vases (any product located in 'Vases' category). If glass vases are added to an order shipping cost will be reflected accordingly during checkout. Expedited shipping options are extra.
  • Orders using standard shipping may take up to 9 business days total to get to the recipient (1-3 days processing, 2-6 days shipping). Orders going to Canada,Puerto Rico, Hawaii, Alaska, may take longer.
  • For the exact charges of all different EXPEDITED options please finish placing your order and call us at (800) 526-0880 during our business hours. You will be provided with a shipping quote which you can either accept or refuse (cancel order).
  • We ship only to the following locations: all 50 United States, Canada, Puerto Rico, Guam and Virgin Islands.
  • * Alaska/Hawaii, Canada, Puerto Rico, Guam and Virgin Islands - Unfortunately $7.95 shipping does not apply to these locations. After completing your order please call us at (800) 526-0880 (9AM - 5PM Eastern time) for a shipping quote.
  • P.O. Box addresses - Customers with P.O. Boxes may be contacted for a physical address.
  • All of our packages are sent via UPS or USPS (our discretion, usually based on the weight of the package). We do not ship any orders using customer shipping account numbers.
  • Shipping & handling charges are non-refundable.
  • Shipping times do not include the time it takes to process your order.
  • If a package is undeliverable, it will be sent back to us. We will then issue a credit for only the products. Shipping fee will not be refunded.
  • If you require your order delivered by a certain date, you must include that information in your order and contact us immediately after placing your order. Such orders will be subject to additional shipping fees. Orders without a requested delivery date will be processed normally.
  • We reserve the right to refuse shipping of any of our items for any reasons.

DELIVERY TIMES

  • Delivery times do not include the time needed to process your order.
  • UPS Ground deliveries occur from Monday to Friday, except during holidays. Ground shipping method times are not guaranteed.
  • USPS deliveries occur from Monday to Saturday, excpet during holidays. Ground shipping method times are not guaranteed.
  • Delivery times do not include the time to process your order.
  • UPS Ground deliveries occur from Monday to Friday, except during holidays. Ground shipping method times are not guaranteed.
  • USPS deliveries occur from Monday to Saturday, except during holidays. Standard shipping method times are not guaranteed.  
  • Shipments to Canada have similar delivery times (as outlined in the UPS Ground Shipping section) but are subject to customs processing and therefor may take additional time.
  • UPS Delivery Service in USA
    UPS Time of Delivery
    UPS Service Area
    UPS Next Day Air® Early A.M.® Next business day delivery by 8:00 a.m. to major cities in the 48 contiguous states

    Delivery by 8:30 or 9:00 a.m. to most other U.S. cities, including Anchorage, Alaska

    Delivery by 10:00 a.m. to additional locations

    Destinations:
    The 48 contiguous states and limited addresses in Alaska, including Anchorage
    Origins:
    The 48 contiguous states plus Anchorage, Alaska, and Oahu, Hawaii
    UPS Next Day Air® Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination Destinations and Origins: All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii
    UPS Next Day Air Saver® Commercial Destinations:
    Next business day delivery by 3:00 or 4:30 p.m. where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 noon, respectively

    Residential Destinations:
    Next business day delivery by end of day
    Destinations:
    Available to the 48 contiguous states
    Not available to destinations where UPS Next Day Air delivery is committed by end of day

    Origins:
    Available from the 48 contiguous states and limited addresses in Alaska and Hawaii
    UPS 2nd Day Air A.M.® Delivery on the second business day by 10:30 a.m. or 12:00 noon to most commercial destinations Destinations:
    Available to the 48 contiguous states to destinations where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 noon

    Not available to destinations where UPS Next Day Air delivery is committed by end of day

    Not available to residential destinations

    Origins:
    Available from the 48 contiguous states
    UPS 2nd Day Air® Delivery by the end of the second business day

    Some locations in Alaska and Hawaii require additional transit time
    Destinations and Origins:
    All 50 states and Puerto Rico, with some limitations to Alaska and Hawaii
    UPS 3 Day SelectSM Delivery by the end of the third business day An ideal mix of economy and guaranteed delivery.

    Perfect for less time-sensitive shipments.
    Three free delivery attempts.
    UPS Ground Day-definite delivery typically in one to six days Destinations and Origins:
    All 50 states and Puerto Rico